Introduction
Arapaima Artificer LLC ("Company," "we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website arapaimaartificer.com (the "Site") or engage our services.
Please read this Privacy Policy carefully. By accessing or using our Site, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not access the Site.
Information We Collect
Information You Provide Directly
We may collect personal information that you voluntarily provide when you:
- Contact us through our website, email, or phone
- Request a consultation or proposal
- Enter into a contract for our services
- Subscribe to our newsletter (if applicable)
- Provide feedback or testimonials
This information may include:
- Name
- Email address
- Phone number
- Company name
- Project details and requirements
- Any other information you choose to provide
Information Collected Automatically
When you visit our Site, certain information is collected automatically through cookies and similar tracking technologies:
Google Analytics
We use Google Analytics 4 (GA4) to understand how visitors interact with our Site. Google Analytics collects:
- Device and browser information
- IP address (anonymized where required by law)
- Pages visited and time spent on pages
- Referring website or source
- Geographic location (country/city level)
- Interactions with Site features
Google Analytics uses cookies to collect this information. You can learn more about how Google uses data at Google's Privacy Policy and opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on.
Hosting Provider Data
Our Site is hosted by Hostinger. Their servers automatically collect standard log information, including:
- IP address
- Browser type and version
- Date and time of access
- Pages requested
This data is used for security, performance monitoring, and troubleshooting. For more information, see Hostinger's Privacy Policy.
Domain Services
Our domain is registered through Namecheap. While Namecheap does not directly collect data from Site visitors, WHOIS information related to our domain registration is subject to their privacy practices. See Namecheap's Privacy Policy for details.
How We Use Your Information
We use the information we collect for the following purposes:
- To provide services: Respond to inquiries, prepare proposals, and deliver contracted work
- To communicate: Send project updates, respond to questions, and provide customer support
- To improve our Site: Analyze usage patterns to enhance user experience and Site performance
- To protect our business: Detect and prevent fraud, abuse, or security incidents
- To comply with law: Meet legal obligations, respond to lawful requests, and enforce our agreements
- For marketing (with consent): Send newsletters or promotional materials if you have opted in
Legal Basis for Processing (GDPR)
If you are located in the European Economic Area (EEA), United Kingdom, or Switzerland, we process your personal data based on the following legal grounds:
- Consent: Where you have given explicit consent (e.g., subscribing to a newsletter)
- Contract: Where processing is necessary to perform a contract with you or take pre-contractual steps at your request
- Legitimate Interests: Where processing is necessary for our legitimate business interests (e.g., improving our Site, marketing our services) and does not override your rights
- Legal Obligation: Where processing is necessary to comply with applicable law
How We Share Your Information
We do not sell your personal information. We may share your information in the following circumstances:
Service Providers
We may share information with third-party vendors who perform services on our behalf, including:
- Google LLC: Analytics services (Google Analytics)
- Hostinger International Ltd: Website hosting
- Namecheap, Inc.: Domain registration services
- Email service providers: To send communications you have requested
These providers are contractually obligated to use your information only for the purposes of providing services to us and in accordance with this Privacy Policy.
Legal Requirements
We may disclose your information if required by law, regulation, legal process, or governmental request, or when we believe disclosure is necessary to protect our rights, your safety, or the safety of others.
Business Transfers
If Arapaima Artificer LLC is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any such change.
Your Privacy Rights
All Users
Regardless of your location, you may:
- Request information about what personal data we hold about you
- Request correction of inaccurate personal data
- Request deletion of your personal data (subject to legal retention requirements)
- Opt out of marketing communications at any time
- Opt out of Google Analytics tracking (see instructions above)
California Residents (CCPA/CPRA)
If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA):
- Right to Know: Request disclosure of the categories and specific pieces of personal information we have collected about you
- Right to Delete: Request deletion of your personal information, subject to certain exceptions
- Right to Correct: Request correction of inaccurate personal information
- Right to Opt-Out of Sale/Sharing: We do not sell personal information. We do not "share" personal information for cross-context behavioral advertising as defined by the CPRA
- Right to Non-Discrimination: You will not receive discriminatory treatment for exercising your privacy rights
To exercise these rights, contact us using the information in the "Contact Us" section below. We will respond within 45 days as required by law.
European Economic Area, UK, and Swiss Residents (GDPR)
If you are located in the EEA, UK, or Switzerland, you have the following rights under the General Data Protection Regulation (GDPR) or equivalent laws:
- Right of Access: Request a copy of your personal data
- Right to Rectification: Request correction of inaccurate or incomplete data
- Right to Erasure: Request deletion of your data ("right to be forgotten")
- Right to Restrict Processing: Request limitation of how we use your data
- Right to Data Portability: Receive your data in a structured, machine-readable format
- Right to Object: Object to processing based on legitimate interests or for direct marketing
- Right to Withdraw Consent: Withdraw consent at any time where processing is based on consent
- Right to Lodge a Complaint: File a complaint with your local data protection authority
To exercise these rights, contact us using the information below. We will respond within 30 days as required by law.
Virginia, Colorado, and Other State Residents
Residents of Virginia (VCDPA), Colorado (CPA), Connecticut (CTDPA), and other states with comprehensive privacy laws have similar rights to those described above. Contact us to exercise your rights under applicable law.
Data Retention
We retain personal information for as long as necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required by law. Specifically:
- Inquiry and contact information: Retained for up to 3 years after last contact, unless you become a client
- Client project records: Retained for 7 years after project completion for legal and tax purposes
- Analytics data: Google Analytics data retention is set to 14 months
- Marketing preferences: Retained until you opt out or request deletion
Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:
- SSL/TLS encryption for data in transit
- Secure hosting infrastructure
- Limited access to personal information on a need-to-know basis
- Regular security assessments
However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.
International Data Transfers
Arapaima Artificer LLC is based in the United States. If you access our Site from outside the United States, your information may be transferred to, stored, and processed in the United States, where data protection laws may differ from those in your jurisdiction.
For transfers from the EEA, UK, or Switzerland, we rely on:
- Standard Contractual Clauses approved by the European Commission
- The recipient's participation in recognized frameworks (e.g., EU-US Data Privacy Framework where applicable)
By using our Site or providing information to us, you consent to the transfer of your information to the United States.
Children's Privacy
Our Site is not directed to children under the age of 16 (or 13 in jurisdictions where permitted). We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately, and we will take steps to delete such information.
Third-Party Links
Our Site may contain links to third-party websites (e.g., social media profiles, portfolio platforms). This Privacy Policy does not apply to those sites. We encourage you to review the privacy policies of any third-party sites you visit.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, legal requirements, or other factors. When we make material changes, we will:
- Update the "Last Updated" date at the top of this page
- Provide notice on our Site or via email for significant changes
We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.